Natural Language Processing & Advanced Language Modeling is closer than you think
Mosaic helps aviation organizations extract hidden insights and automate language tasks using AI.
Mosaic helps our aviation customers find the needle in the unstructured haystack, pulling insights from text, voice, audio, image, and speech to inform operational & strategic decision-making across any aerospace business unit.
Our unique blend of data engineering, machine/deep learning, business acumen, and custom deployment experience lends itself towards a powerful consultative approach to building solutions that drive powerful results for our clients.
More Than Just Chatbots
If you were to ask five different people what Natural Language Processing (NLP) is, you would likely get five very different answers. The rise of personal assistants and chatbots has helped spread this technology into our everyday lives, but most businesses are barely scratching the surface of what is possible with these algorithms.
Mosaic prefers to categorize NLP into three high-level categories that are relevant to machine learning & text analytics applications:
Language Processing & OCR
Think of this as any text data a business is collecting, invoices, purchase orders, service agreements, social media posts, research documents, etc. NLP algorithms and Optical Character Recognition (OCR) technology allows a person to convert scanned documents into text searchable files, increasing the efficiency and effectiveness of combing through text data.
Natural Language Understanding
Using NLP techniques, it is easy to extract metadata from text such as entities, keywords, categories, emotion, relations, and syntax. Deep learning can encode the meanings of individual words and sentences in context or even of entire documents and use this information to categorize documents, extract relevant facts, or infer characteristics of the authors. Structured outputs of NLP models can even be used as inputs to downstream predictive machine learning models.
Natural Language Generation
Speech and text processing both analyze the structure of the data, but we humans do not produce language for the sake of analysis. We produce language as a communication tool and deep learning models need to reproduce this information as such. NLG automatically generates narratives that describe, summarize or explain input data in a human-like manner at the seed of thousands of pages per second.
Sample Set of Mosaic’s Aviation Natural Language Processing Capabilities
Document Anomaly Detection
Any aviation company deals with a significant amount of paperwork, from purchase orders, to service level agreements, and NLP provides decision makers with a quick way to scan all of this information and produce insights that matter.
Information Extraction & Classification
Mosaic can build a capability to identify potential recurring defects on an aircraft that can greatly contribute to increasing the overall fleet availability of any aircraft operator.
Contextual Search for Geological Data
Mosaic built text processing capabilities into a reverse image search application for a large multinational firm to pull all relevant information to geographical locations around the globe, allowing business users to access this information in seconds rather than weeks.
Mosaic developed an autonomous planning system using speech recognition and Air Traffic Controller domain supervisory control of an unmanned aircraft in a high-fidelity simulation.
Aviation Safety Report Analysis
NLP can be used for the analysis of aviation safety reports. Automatic document classification can be deployed with probabilistic modeling to provide an interactive search tool that relies on document similarity, helping users identify hidden trends.
Quantifying Customer Interactions
Mosaic can help any airline to understand the sentiment of customer service interactions through their call center, social media properties, surveys, and other unstructured text sources. Once the sentiment is identified, Mosaic can quantify how much the negative interaction had on their customer, tying in Lifetime Value metrics to understand just how much a negative experience costs.
New to NLP & Text Sensing?
It is widely accepted that almost 80% of data a company collects is unstructured, just think about the sheer amount of emails, resumes, text documents, research findings, legal contracts, invoices, call recordings, and social media posts your firm possesses.
If aviation firms could take full advantage of the value this information holds when they need it, they would be able to solve all sorts of challenges across the business.
Mosaic can help you implement your first Aviation Natural Language Processing application or improve an existing one. Our NLP consulting and deployment services are tailored to you & your business processes, not the other way around. We bring the deep machine learning expertise necessary to take advantage of these powerful algorithms quickly.
How do NLP & Text Analytics Work?
Extracting text from Pictures and Audio
Data extraction | Data Transformation | Linguistic Extraction | Text Extraction
Machine Learning Algorithm Prototyping & Validation using Converted Text Data
Summarization | Classification | Information Extraction | Contextual Search
Scalable Architecture to Support Real-Time Search Queries
Cloud | Parallel Processing | Network Configuration
Aviation Natural Language Processing Fact Sheet
Mosaic compiled a sheet examining the rise of NLP & intelligent text processing.
Aviation Natural Language Processing in 3 Steps
Parsing Unstructured Data
Summarize and prepare data for analysis using machine learning algorithms
Machine Learns what to find in the text
Train machine learning algorithms to quickly pull relevant information from the structured data
After the algorithms classify the information, scale data architecture to support real-time queries.