NASA SEWP VI
Contract information, ordering guidance, quote support, and customer resources for federal agencies working with Mosaic ATM through NASA Solutions for Enterprise-Wide Procurement VI.
Contract Details
| Contract Holder | Mosaic ATM, Inc. |
|---|---|
| Contract Vehicle | NASA Solutions for Enterprise-Wide Procurement VI (SEWP VI) |
| Contract Type | Multi-Award Government-Wide Acquisition Contract (GWAC) |
| Contract Number | [Insert contract number] |
| Contract Category | [Insert awarded category and description] |
| Business Size | [Insert business-size designation] |
| Period of Performance | [Insert period of performance] |
| Applicable NAICS Codes | [Insert applicable NAICS codes] |
| Program Manager |
[Name] Phone: [Phone number] Email: [Email address] |
| Deputy Program Manager |
[Name] Phone: [Phone number] Email: [Email address] |
Specific products and services are subject to Mosaic ATM’s awarded scope and current offerings in the NASA SEWP database of record.
SEWP VI Capabilities
Subject to Mosaic ATM’s awarded scope and current SEWP VI offerings, available mission-based services may include:
Software and Digital Services
Custom computer programming, digital government services, application modernization, and related technical services.
Data and Analytics
Data processing, analysis, decision support, and technology-enabled mission operations.
Engineering and Design
ITC/AV engineering, system design, technical consulting, and operational support.
Cloud, Hosting, and Networks
Hosting, cloud-related services, network operations, and supporting infrastructure services.
Management and Consulting
ITC/AV management, consulting, educational services, and program support.
Cybersecurity
Cybersecurity and security-system services within Mosaic ATM’s approved SEWP VI offerings.
How to Obtain a Quote
Federal customers may request pricing for eligible hardware, software, or services through the applicable NASA SEWP quote-request process. Mosaic ATM’s SEWP team can assist with questions about scope, available offerings, and quote preparation.
- Define the requested products, services, technical requirements, performance period, delivery requirements, and agency information.
- Submit the request through the NASA SEWP quote-request tool or contact Mosaic ATM’s SEWP sales representative.
- Mosaic ATM will review the request and provide a quote based on current contract offerings and pricing.
- Follow the NASA SEWP ordering process and Mosaic ATM Ordering Guide to place the order.
Sales Contact
[Name]
[Title]
Phone: [Phone number]
Email: [Email address]
Customer Support and Post-Delivery Assistance
Installation
[Insert installation policy and process.]
Contact: [Name or department]
Phone: [Phone number]
Email: [Email address]
Basic and Extended Warranties
[Insert basic warranty terms, claim procedures, and available extended warranty options.]
Contact: [Name or department]
Phone: [Phone number]
Email: [Email address]
Technical and Software Support
[Insert technical and software support procedures, support hours, licensing assistance, maintenance, updates, and escalation information.]
Contact: [Name or department]
Phone: [Phone number]
Email: [Email address]
Other Post-Delivery Issues
[Insert procedures for delivery, acceptance, billing, incorrect deliverables, service-performance concerns, and other post-delivery issues.]
Contact: [Name or department]
Phone: [Phone number]
Email: [Email address]
Troubleshooting a Problematic Order
For assistance with a delayed, incomplete, incorrect, or otherwise problematic order, contact Mosaic ATM’s SEWP Order Support team.
Please provide:
- SEWP control or tracking number
- Agency order number
- Mosaic ATM contract number
- Ordering agency
- Description of the issue
- Requested resolution
- Relevant supporting documentation
Order Support Contact
[Name or department]
Phone: [Phone number]
Email: [Email address]
Escalation Contact
[Name and title]
Phone: [Phone number]
Email: [Email address]
Mosaic ATM SEWP VI Ordering Guide
The Ordering Guide provides contract information, quote-request instructions, customer-support contacts, post-delivery procedures, and ordering information for NASA SEWP customers.
Version: [Version number]
Last updated: [Month Day, Year]
Format: Accessible PDF suitable for downloading and printing
Fair Opportunity
The following Fair Opportunity clause is provided in accordance with Mosaic ATM’s SEWP VI contract:
Contractors will be provided a fair opportunity at the individual order level as appropriate per FAR Part 16.505(b), including the SEWP RFQ tools.